Make guest interactions smoother with attachments in Guest Messaging.
How does that work?
Airbnb channel:
You can now easily send and receive attachments to confirmed Airbnb bookings directly in the Travelnest app or on the web. Allow guests to share their own attachments, making it easier for you to tailor their experience. Please note that you can't send or receive attachments to Airbnb enquiries.
Booking.com channel:
Right after booking, Booking.com guests can message you, but they can't send attachments. However, as a host, you're all set to send both messages and attachments for any confirmed bookings. And if a guest messages you first, you can also do this for unconfirmed bookings. Keep in mind that receiving attachments from Booking.com guests isn't possible due to limitations from the Booking.com channel.
Below is what you will see in mobile and desktop. Simply ''click'' on the + sign at the bottom left of a message and you will get the option to send a photo in .jpg or .png format (up to 25mb) and documents in .pdf and .doc format.
Mobile view (click on the image to enlarge)
Desktop view (click on the image to enlarge)
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