As a Travelnest host, we understand how important guest feedback is to you. That’s why we notify you by email every time you receive a guest review on Airbnb or Booking.com. In this guide, you'll find info on how to read guest reviews to help improve your listings and provide the best possible experience for your guests.
The importance of reviews for your property listings
Having reviews for your property listings is extremely important. Reviews not only increase the visibility of your property on booking sites, but they also help build trust with potential guests, ultimately leading to more bookings. Guests can view reviews left by previous guests before making a decision to book your property.
After their stay, guests rate your property on a scale, evaluating aspects such as communication, adherence to house rules, and cleanliness. These ratings are then consolidated to provide an overall rating for the stay, offering valuable insights to future guests.
How to read your guest reviews
Here’s how you can check your guest reviews.
- Head over to your Travelnest account and log in.
- On your homepage, click on 'Direct' then click on 'Visit website' to go to your Travelnest direct listing where all guest reviews are located.
- Click on the review section to read what your guests have shared about their stay.
Hosting resources
For more information on how to get great guest reviews for your vacation rental, you can find plenty of top tips in this guide.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article