Booking notice period explained

What is a booking notice period?

Your booking notice period is the amount of time required between when a guest makes a booking and their arrival date.

You can set this in your Travelnest account to ensure you have enough time to prepare your property between stays.

By default, all new Travelnest accounts are set to a 1-day booking notice period, but you can adjust this to 1, 2, 3, or 7 days, depending on your needs.

What to consider when setting your booking notice

If you do not live close to your rental property and require more time to prepare for arrivals, or if you need cleaning services that must be scheduled in advance or involve deep cleaning, factors like these can influence how quickly you are able to allow new guests into a property.  

How to set your booking notice period

• Log in to your Travelnest account. From your home page, select the property for which you would like to set the booking notice period.

• Next, navigate to the Pricing and Availability section and click on Arrival and departure times.

• Click on the dropdown box to choose how much notice you need for guest arrivals, and then click Save changes at the bottom of the page to update your listings across booking sites.

Please note that the booking notice period operates until midnight on the day before arrival.

For example, if your notice period is set to 1 day, a guest can book at 23:59 the day before arrival.

Because booking and payment processing can take time, you may receive the confirmation on the same day the guest arrives.

Benefits of a shorter notice period

• We recommend having a shorter notice period to maximise your availability and avoid missing out on bookings!
• Requiring more than three days' advance notice can result in fewer bookings. We suggest keeping the booking notice period between 1-3 days to accommodate last-minute bookings.
• Please ensure you are prepared to handle last-minute bookings before selecting these options to avoid cancellations.
• If you need to cancel a booking, a £160 (plus VAT) cancellation fee per booking will apply, so try to avoid this as much as possible.
• Frequent cancellations can impact how often your property appears in searches on booking sites like Airbnb, Booking.com, Vrbo, and HomeToGo. These websites prioritise properties with frequent bookings and good reviews. If you cancel bookings, your property might appear lower in search results, making it harder for guests to find.