How to handle listings outside Travelnest

Snoozing or deactivating property listings on platforms outside Travelnest is essential when you begin working with us. All Travelnest hosts are asked to temporarily pause any active listings on sites such as Airbnb or Booking.com to prevent duplicate listings and avoid double bookings.

If you plan to continue listing your property on external platforms after joining Travelnest, ensure these listings are paused or deactivated. Duplicate listings may be removed by the platforms, and in some cases, your property may not go live with Travelnest until duplicates are addressed.

If you choose to keep your listings active on external platforms, it is essential to take two steps to prevent duplicate listings and double bookings:

• Deselect the external booking site in Travelnest – This ensures Travelnest will not create a listing on that platform on your behalf. You can do this easily in the Channels section of your account.
• Sync your calendars both ways – Make sure your Travelnest calendar and your external calendars are fully synchronised so that bookings on one platform automatically block the corresponding dates on the other. This prevents double bookings and keeps your availability accurate across all platforms.

The section below also answers key FAQs and explains how to snooze or deactivate listings for each major booking platform.

FAQ

Why do I need to snooze/deactivate my existing listings?

Travelnest creates a single property profile for your property across all the booking sites you select in your Channels section. We use the information in your profile to build your listings on each platform. To avoid duplicate listings and double bookings, we ask hosts to snooze or deactivate any current listings.

What if I want to keep my property on other booking sites?

If you list your property outside Travelnest, you are responsible for keeping your Travelnest calendar up to date for any external bookings. This can be done by manually blocking dates or using our iCal synchronisation tool.

How to manage listings on major platforms

Airbnb

Airbnb allows you to snooze, temporarily unlist, or deactivate your listing. Travelnest recommends temporarily unlisting your property. This removes it from search results but allows you to reactivate the listing at any time.

• Deactivating cancels any future bookings automatically.
• Snoozing allows you to honour existing bookings while pausing new ones.

See Airbnb’s guide on temporarily unlisting or removing a property.

Booking.com

Booking.com lets you snooze your listing from your extranet account. This temporarily suspends your property for a period you choose. Travelnest recommends using this temporary snooze option. You can reactivate your listing before your selected end date.

See Booking.com’s guide on closing a property temporarily.

Vrbo

Vrbo allows you to hide your listing from search results for a set period, similar to Airbnb.

See Vrbo’s guide on hiding your listing.

Expedia

Expedia requires contacting their support team to deactivate listings. You can do this through Expedia Partner Central.