Where can I find guest information?

Modified on Tue, 28 Nov 2023 at 01:30 PM

For every booking you receive, our bookings team will send you a confirmation email and an SMS which contains all the relevant booking information including:


  • Name of property.

  • Check-in/check-out dates.

  • Guest name & guest contact details.

  • Payment details

  • Any comments that guests have left for you.

You can also see guest information for each booking in your Travelnest account under the "Bookings" section. You'll just need to click on the  booking to have access to the contact information. You’ll also be able to see the booking source and the date the booking was made. Please note, that this is all the guest information we hold and cannot provide further information passed this.


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