Owner invoices

Modified on Mon, 27 Oct at 4:59 PM

Understand the breakdown of your invoice statement

Each month we will send you an invoice with a breakdown of your bookings. This statement reflects payment values and any deductions.

Booking details

The first five columns of your statement show your booking information:

Booking ID: A unique reference number starting with TN, used to identify each booking.
Status: Shows whether the booking was confirmed or cancelled.
Arrival Date: The date your guest is due to check in.
Channel: The platform or channel the guest booked through.
Guest Name: The name of the guest associated with the booking.

You’ll then see Rent, which is the total amount the guest has paid based on your nightly pricing.

If you’ve opted in to promotions or discounts, the next four columns will contain this information. If you haven’t, these columns will remain blank.

Discount Type: The type of discount applied to the booking (for example, mobile rate or last-minute offer).
Discount Rate: The percentage discounted from the booking value (for example, 10%).
Discount Value: The total amount deducted from the original rent.
Discounted Rent: The amount you’ll be paid (before commission and VAT) after discounts are applied.

If applicable, you’ll also see a Cleaning Fee, which shows the amount charged to the guest for cleaning.

Adjustments

Any adjustments to a booking will appear in this column. This may include cancellation fees or changes in payout amounts when a refund is issued to a guest.

Fees and charges

The following sections outline the deductions and charges applied to your booking:

Commission Rate: The percentage of commission charged on the booking.
Commission (Excl. VAT): The total commission amount before VAT is added.
VAT: The value-added tax applied to the commission.
Total Travelnest Charges (Inc. VAT): The combined total of commission and VAT.

Your final payment

The Owner Payment Value shows the total amount you’ll receive for each booking after all deductions have been made.