Energy performance certificate (EPC) frequently asked questions

Modified on Wed, 13 Sep 2023 at 11:34 AM

In this guide, you'll find answers to the most frequently asked questions we receive from hosts about the Energy Performance Certificate (EPC) for properties in Scotland. 


Why do I need to upload an EPC when I didn't before?


The Scottish government guidelines have changed. It has been mandatory to have your EPC on display in your property for a number of years, but new legislation dictates this must now also be displayed on any online adverts.


What if I don't have an EPC?


You should already have an EPC in your property. If you do not, you should refer to the Scottish EPC register at https://www.scottishepcregister.org.uk/.


Where can I get an EPC?


Refer to the Scottish EPC register at https://www.scottishepcregister.org.uk/. You can also find more information on the Scottish Government website here: https://www.gov.scot/publications/energy-performance-certificates-introduction/.


How long do I have to get one?


If you do not have a valid EPC (issued in the last 10 years), you should begin getting one immediately. Booking.com require that you upload a photo of this by September 30th.


If you need to contact our customer support you can find more information in our guide here.

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